%
- Over all Percentage 92
- empty 8
Rated /5 from 570355774617 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,7035,5774,617 customer reviews.
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Reviews
193-205 of 5703 reviews
193-205 of 5577 reviews
193-205 of 4617 reviews
Trusted Customer - 3 months ago
Seniors Funeral Insurance
Product Review
I left my details Australian Seniors via an online enquiry. Just a day or two later a lady by the name of Cinta called us to follow up on our enquiry. Cinta was incredible. She's smart, polite, listens well and answered every question we had for her with ease. We ended up with exactly the right policies for our needs and were made fully aware of the policy details before agreeing to them. Cinta made the entire experience easy, even enjoyable. When we were done she put us onto someone else to organise our wills. An unexpected but necessary bonus that was.
Trusted Customer - 3 months ago
I got the insurance i needed and the customer service...
Seniors Car Insurance
Product Review
Zac Finch was who I spoke with and he was very helpful. answered all my questions and was friendly andpolite
Service Review
i got the insurance i needed and the customer service person, Zac Finch was very helpful.
Trusted Customer - 3 months ago
Excellent
Seniors Home Insurance
Product Review
Excellent service. Easy to understand and explained clearly (very important to seniors). No pressure.
Service Review
Excellent
Trusted Customer - 3 months ago
Excellent
Seniors Home Insurance
Product Review
Call centre was very helpful and patient with my request and quote was much cheaper compared to other insurers
Service Review
Excellent
Trusted Customer - 3 months ago
Excellent efficient easy
Seniors Life Insurance
Product Review
The process of getting immediate and appropriate insurance cover with just a phone call was so easy. Highly recommend Jan
Service Review
Excellent Efficient Easy
Maria Pak - 3 months ago
Good value
Seniors Home Insurance
Product Review
Good value
Service Review
Good value
Martin Walters - 3 months ago
See my previous comments on the page before.
Seniors Home Insurance
Product Review
Erin from Australian Seniors was fantastic to deal with from start to finish. She was prompt and professional at all times and explained everything in an easy to understand way - in good English (for a change). She also called back exactly when she said she would every time. I can't speak for the "claims process" but I can thoroughly recommend the quoting and on-boarding process.
Service Review
See my previous comments on the page before.
Trusted Customer - 3 months ago
I called to get details of their home contents...
Seniors Home Insurance
Product Review
Great service on the phone. The assistant used clear and accurate language in answering our questions. A good value product but we have no claims experience to share.
Service Review
I called to get details of their home contents insurance. All our concerns were answered clearly and honestly. We were happy to change to this insurer after the phone call. Good service and a good value product.
Trusted Customer - 3 months ago
Seniors Funeral Insurance
Product Review
The gentleman I spoke to was very helpful to me he took me through each step
Trusted Customer - 3 months ago
Seniors Funeral Insurance
Product Review
So very easy to communicate with and set up a policy. Also very helpful when I wanted to increase the policy due to increasing costs of funerals. They were always kind and helpful.
Trusted Customer - 3 months ago
Seniors Life Insurance
Product Review
Trusted Customer - 3 months ago
Seniors Car Insurance
Product Review
Staff we excellent in be patient with me and answer all my questions clearly
Trusted Customer - 5 months ago
I rang the australian seniors hotline number to...
Seniors Car Insurance
Service Review
I rang the Australian Seniors hotline number to clarify car insurance policy coverage details, particularly with regards to approved repairers in my area. The staff member was friendly, helpful and answered my queries in a timely manner. I was impressed with the level of service and after the call, completed the policy purchase online.
Trusted Customer - 5 months ago
My cso was knowledgeable and understood my situation....
Seniors Funeral Insurance
Service Review
My CSO was knowledgeable and understood my situation. When I showed concern at the cost of the policy I felt there was a lack of concern or understanding either for my age (71yo) or the fact that I was not able to pay the suggested premium. She reduced the amount of cover so the premium was less but was still very high. I felt she was not empathetic at all and was exhibiting a "take it or leave it" attitude. I agreed to the policy but after thinking about the high premium, I have decided to cancel the policy.
Trusted Customer - 5 months ago
Great service and easy to understand what the policy...
Seniors Life Insurance
Service Review
Great service and easy to understand what the policy was about
Trusted Customer - 5 months ago
As before..
Seniors Car Insurance
Service Review
As before..
MARGARET WEAR - 5 months ago
The service was excellent. very informative
Seniors Life Insurance
Service Review
The service was excellent. Very informative
Richard Browne - 5 months ago
Took two calls to finally get the quote to contain the...
Seniors Home Insurance
Service Review
Took two calls to finally get the quote to contain the essential detail. Both consultants were courteous and helpful but it shouldn’t require two attempts.
Trusted Customer - 5 months ago
Detailed
Seniors Car Insurance
Service Review
Detailed
Robyn Dent - 5 months ago
Excellent service very polite, i save over $600 and...
Seniors Car Insurance
Service Review
Excellent service very polite, I save over $600 and to me this was unbelievable to my financial wellbeing
Alice Idiculas - 5 months ago
I rang to get a quote for home and and contents. as i...
Seniors Home Insurance
Service Review
I rang to get a quote for home and and contents. As I had read in the reviews, my call was also picked up almost immediately by Lyn. Lyn patiently worked with me on excesses and premiums options until I chose one. Lyn's has the level of customer service required that the target client group of seniors need and expect. Pleased with our purchase for now.
Trusted Customer - 5 months ago
Very good service
Seniors Home Insurance
Service Review
Very good service
Lisa Muller - 5 months ago
Very easy and thorough service
Seniors Life Insurance
Service Review
Very easy and thorough service
Trusted Customer - 5 months ago
Was easy and quick service to sign up. ii am a very...
Seniors Life Insurance
Service Review
Was easy and quick service to sign up. II am a very happy customer so thanks Australia n Seniors
Trusted Customer - 3 months ago
I left my details australian seniors via an online...
Seniors Funeral Insurance
Product Review
I left my details Australian Seniors via an online enquiry. Just a day or two later a lady by the name of Cinta called us to follow up on our enquiry. Cinta was incredible. She's smart, polite, listens well and answered every question we had for her with ease. We ended up with exactly the right policies for our needs and were made fully aware of the policy details before agreeing to them. Cinta made the entire experience easy, even enjoyable. When we were done she put us onto someone else to organise our wills. An unexpected but necessary bonus that was.
Trusted Customer - 3 months ago
Zac finch was who i spoke with and he was very...
Seniors Car Insurance
Product Review
Zac Finch was who I spoke with and he was very helpful. answered all my questions and was friendly andpolite
Trusted Customer - 3 months ago
Excellent service. easy to understand and explained...
Seniors Home Insurance
Product Review
Excellent service. Easy to understand and explained clearly (very important to seniors). No pressure.
Trusted Customer - 3 months ago
Call centre was very helpful and patient with my...
Seniors Home Insurance
Product Review
Call centre was very helpful and patient with my request and quote was much cheaper compared to other insurers
Trusted Customer - 3 months ago
The process of getting immediate and appropriate...
Seniors Life Insurance
Product Review
The process of getting immediate and appropriate insurance cover with just a phone call was so easy. Highly recommend Jan
Maria Pak - 3 months ago
Good value
Seniors Home Insurance
Product Review
Good value
Martin Walters - 3 months ago
Erin from australian seniors was fantastic to deal...
Seniors Home Insurance
Product Review
Erin from Australian Seniors was fantastic to deal with from start to finish. She was prompt and professional at all times and explained everything in an easy to understand way - in good English (for a change). She also called back exactly when she said she would every time. I can't speak for the "claims process" but I can thoroughly recommend the quoting and on-boarding process.
Trusted Customer - 3 months ago
Great service on the phone. the assistant used clear...
Seniors Home Insurance
Product Review
Great service on the phone. The assistant used clear and accurate language in answering our questions. A good value product but we have no claims experience to share.
Trusted Customer - 3 months ago
The gentleman i spoke to was very helpful to me he...
Seniors Funeral Insurance
Product Review
The gentleman I spoke to was very helpful to me he took me through each step
Trusted Customer - 3 months ago
So very easy to communicate with and set up a policy....
Seniors Funeral Insurance
Product Review
So very easy to communicate with and set up a policy. Also very helpful when I wanted to increase the policy due to increasing costs of funerals. They were always kind and helpful.
Trusted Customer - 3 months ago
Seniors Life Insurance
Product Review
Trusted Customer - 3 months ago
Staff we excellent in be patient with me and answer...
Seniors Car Insurance
Product Review
Staff we excellent in be patient with me and answer all my questions clearly
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